一、情景对话

hello! What can I do for you? 你好！ 我能为你做些什么？

I’m afraid I have to return this. 恐怕我要退货。

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What? Why? 什么？ 为什么？

Are you having problems with the menu? The timing? 你对菜单或时间控制有问题吗？

I’m not satisfied with this thing. 我对这玩意不满意。

I want a refund. 我要退钱。

How about exchanging it for something else? 换成其他东西如何？

Let’s see what we have …. 让我们看看还有什么。。。

Look, I just want my money back. 我只想要回我的钱。

Wait a minute! 等一下！

How about this one? 这个如何？
This one? this one? 这个？ 这个呢？

Or this ? 或者这个？

Hey, no problem, no problem! 嘿，没什么，没问题！

Forget it! 算了吧！

I thought he wanted something for killing flies. 我原以为他需要一个杀苍蝇的东西。

单词：

Return 归还/ menu 菜单/ satisfied 满意的/ refund 退款/ exchange 换，调换，交换/

要点：

I’m afraid… 我恐怕。。。

I’m afraid you’ve made a mistake. 我恐怕你犯了个错误。

Have a problem with ….在…方面有问题

Are you having problems with the menu? The timing? 你对菜单或时间控制有问题吗?

Be satisfied with …对…表示满意

I’m not satisfied with this thing. 我对这玩意不满意.

How about exchanging it for something else? 换成其他东西如何?

Look, I just want my money back. 我只想要回我的钱.

How about this one? 这个如何?

What can I do for you? 我能为你做些什么?

I want a refund. 我要求退款.

The radio I bought here doesn’t work. I want a refund. 我在这儿买的收音机不响了. 我要求退还货款.

I thought…我原以为…

I thought you were in Nanjing. 我原以为你在南京.这样做。